I have visited both the Phoenix and Mesa locations. I recently have come into the store to purchase gift certificates and have previously purchased nursing bras. I heard about BESTFed from other nursing mothers. I would just like to say that if it was not for my lactation specialist, I would not have continued trying to nurse. She made it so relaxing and enjoyable. My hat goes off to the lactation specialists.

Visited Phoenix location on November 27th, 2004.

I came in to see a lactation specialist. I heard about BESTFed from my hypnobirthing class. Lori J. Isenstadt, IBCLC was a guest speaker and told us about the store.

I was having a very hard time nursing - besides having sore nipples, it seemed like my baby wasn't latching on properly. Since I was in the hospital over Thanksgiving, I had never been shown proper latch on techniques. Linda Pohl, IBCLC was in the store that Saturday and was able to show me how to nurse. She also noticed that my baby was tongue-tied and that may be contributing to my difficulties. She suggested seeing my pediatrician and having my baby's frenulum clipped. That following Monday, I was able to see my baby's pediatrician and he agreed with the lactation consultants diagnosis of tongue-tied. I was set up to see an Ear, Nose and throat specialist that afternoon who proceeded to clip the frenulum. I nursed my baby immediately afterward and noticed a big difference. My nipples were still sore, but it was definitely more comfortable than even that morning.

It has now been 4 weeks since my baby was born and I am not having anymore problems with nursing. I am so glad that I saw a Lactation Consultant early on. I may not have continued nursing my baby if the diagnosis of tongue-tie had not been made. I cannot stress enough the importance of getting help in the beginning stages of nursing. My baby and I are very grateful.

Margaret Koller

I was referred to BESTFed by Lori, as I was in need of a breastpump. When Lori returned my call, she was very informative and she took her time when explaining different ideas to help me with my problem. I would recommend every expectant mother to visit or speak with a BESTFed representative.

Michelle Balli

I originally came into the store to rent a hospital grade electric pump. I needed breastfeeding advice and a bra. I also scheduled an appointment for a one on one lactation consultation. The Staff at your Phoenix location has always been very nice and extremely helpful, at a stressful time. Thank
you. Also Laura was extremely helpful.

To Lori Isenstadt: a Great big thank you for your help on breastfeeding.

I first came into BESTFed for my initial consult on Friday, August 27, 2004, and again for a follow-up consult on August 30th, 2004. I needed an emergency lactation consultation for extremely engorged breasts and cracked and bloody nipples. I was referred to BESTFed by Betsy, who is a Lactation Consultant at Chandler Regional Hospital.

My baby obviously wasn't latching on correctly and as a result, my nipples were cracked and bleeding and extremely sore. I would almost get physically sick when I knew it was time to feed her. I kept going through the pain because I was determined to breastfeed my baby. Friday night I was at my wits end and ready to throw in the towel.

My husband saw my distress and pain and initiated a page to Betsy from Chandler Regional. She told us about BESTFed. I called at 6:50 pm Friday night and spoke to Linda who said they closed at 7:00 PM. She asked me more about what was going on, at which point I burst into tears and she kindly offered to stay late to see my husband - myself and baby.

We were with her for about 2 1/2 hours. She was so helpful and turned things totally around. She saved us. I can't say how appreciative we are for her and with the services your store provides. I will definitely refer people to you and also continue to utilize your services.

Thank you so much for making nursing the wonderful experience it was meant to be!

Many, many thanks,

Suzanne Kiefer

I visited the Phoenix store shortly after the birth of my daughter. I was referred to you by Good Samaritan Hospital. I came home from the hospital with a pump that I rented from the hospital, which did not work. I called BESTFed and they offered to look at it and help, but I was recovering from a Cesarean Section and I could not come to the store. My nephew brought the pump to the store. They said the parts were not put together correctly and proceeded to put the parts on correctly. They sent the pump back home with my nephew and I could then use the pump. I also came into the store for a Lactation Consult. I finally learned how to position the baby correctly and comfortably. Breastfeeding success was increased. I was also shown how to properly clean the pump parts. I went home and cleaned the pump parts at home, with subsequent improved suction and pumping.